Resource and Information Hotline

Confidential Support | Connections to Community Resources
503.581.5535 or 1.800.560.5535

Our Resource and Support Hotline provides confidential, non-judgmental assistance and connects you with local resources. Our trained staff is here to offer a safe and welcoming space for you.

If you’re in need of support, reach out today and speak with a caring team member ready to help.

Services available:

  • Emergency rent, mortgage, utility, and other barriers assistance.
  • Community Resources

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Emergency Financial Assistance (EFA)

If you live in Marion or Polk County and need help with rent or utility bills to avoid disconnection or eviction, our EFA program may be able to help. We offer limited support for unexpected financial challenges or barriers.

When you call, we’ll ask a few questions to understand your needs. Our caring team will guide you through the process and explain your options. Every situation is unique, and we’re here to provide respectful, confidential support.

Call us at 503-581-5535 for an eligibility screening. Click here to visit the EFA program link and learn more about the program.



Mid-Valley Resources (MVR)

Mid-Valley Resources (MVR) is an up-to-date database of community resources for Salem, Oregon, and the surrounding Marion and Polk Counties. Find the help you need quickly by searching for services like rent and utility assistance, homeless services, low-cost medical clinics, and more.

Link to Mid-Valley Resources


If you’re seeking information and resources outside of Marion and Polk County, visit 211.org for additional support and resources.