Homeless Services

HOAP, the Homeless Outreach and Advocacy Project, is a place of safety and support for adults experiencing homelessness and has been in operation since 1986. HOAP’s Day Center provides a hand up by giving homeless individuals the resources, support and skills they need to transition to stable and healthier lifestyles. Please contact us if you are interested in any of our HOAP services.

HOAP Day Center

Monday through Friday | 9:00 a.m. to 1:00 p.m. | 503.588.5827

Support Services

Services Offered:

  • Case management
  • Resource information
  • Community referrals
  • Access to health care
  • Help with housing
  • Skills training

HOAP’s consumer run drop-in center also offers:

  • Clothing
  • Meals (as available)
  • Laundry
  • Showers
  • Mail pick up
  • Bus passes (for verified appointments)
  • Peer support
  • Volunteer opportunities

Support Service Hours:

  • HOAP Day Center: Monday through Friday 9:00 a.m. to 1:00 p.m. 
  • Women (She/Her/They) Only Hours: Monday 9:00 a.m. through 1:00 p.m.
  • Brunch: Served at 10:30 a.m.
  • Medical Clinic Drop-in on Wednesday: 8:30 am – 12:00 p.m.
  • Shower Sign-up: 9:00 a.m. – 1:00 p.m. (first come, first served)
  • Laundry: 9:00 a.m. – 1:00 p.m. (first come, first served)

The building is closed daily from 1:00 p.m. to 2:00 p.m.

The hours of 2:00 pm to 4:00 pm are reserved for families (scheduled with advance notice. Please call 503.588.5827 to arrange a time), scheduled case management appointments, and clients needing one-on-one staff support.

Medical Services at HOAP

The 1st, 2nd, 3rd, and 4th Wednesdays of each month, a medical care team from the West Salem Clinic will be at HOAP to provide: basic health screenings, help with OHP enrollment, on the spot treatment of medical concerns and issues, referrals for services.

Medical Bus at HOAP

Any houseless individual can get FREE transportation to the West Salem Clinic for FREE medical & dental care.

We know that getting to the clinic can be difficult for our guests. If you are a HOAP guest and you need medical or dental care, simply inform our staff. We can assist you in scheduling your appointment and organizing a ride with the HOAP Bus Run. Our goal is to ensure that you receive the necessary care in a way that is convenient for you.

The medical bus picks up at HOAP on Tuesdays, Thursdays & Fridays. The bus departs at 9:00 a.m. and picks up at the following sites:

Pick Up Locations & Times

We encourage you to inform the staff at these sites if you’re in need of Medical or Dental Care. The medical bus is here to assist you and will make stops at these locations upon request. Additionally, NWHS is open to exploring alternative pick-up locations, tailored to individual needs. To ensure a smooth process, please make arrangements in advance by reaching out to us at 1.503.581.5535 or 1.800.560.5535.

HOAP | 694 Church St. NE | Salem – 9:15 a.m.

SIMONKA | 5119 River Rd N | Keizer – 9:30 a.m. (upon request)

SALVATION ARMY | 1901 Front St. NE | Salem – 9:45 a.m.

SLEEP SAFE | 1901 Front St. NE | Salem – 9:45 a.m.

HOST | 1143 Liberty Rd NW | Salem – 9:45 a.m. (upon request)

UGM | 777 Commercial St. NE | Salem – 9:55 a.m.

ARCHES | 615 Commercial St. NE | Salem – 10:00 a.m.

Click on a bus stop name above to view Google Map directions.

HOAP Outreach

NWHS is dedicated to providing compassionate and coordinated care. Because we operate both medical clinics and homeless service provider sites, our teams can join forces to conduct outreach to homeless camps offering not only hygiene items, food supplies, and connections to resources, but also on the spot nurse consults and access to healthcare.

If you see someone experiencing homelessness who needs help or who seems to be struggling with their physical and/or mental health, or if you see a camp in the Salem area, you can contact our team via our Outreach Request Form and alerting us as to any specific concerns you may have.

How You Can Help

Please join us in our efforts to help those who need it the most.

HOAP Location

694 Church St NE | Salem, OR 97301
Phone: 503.588.5827
Fax: 503.315.0714

Business Hours:
Monday – Friday | 8:30 a.m. – 4:00 p.m.
Day Center Hours:
Monday – Friday | 9:00 a.m. – 1:00 p.m.