Emergency Financial Assistance (EFA)

Phone: 503.581.5535 or 1.800.560.5535
Eligibility Screening Hours: Monday – Friday, 9:00 a.m. – 3:00 p.m.

Emergency Assistance for Marion & Polk County Residents

If you live in Marion or Polk County, NWHS provides limited emergency support to help prevent utility disconnections and eviction.

We’re here to help you when unexpected challenges arise. If you need assistance paying your power, water, or electricity bills, or other essential life needs, don’t hesitate to call our Emergency Financial Assistance Program.

When you contact us, we’ll ask a few questions to understand how we can best assist you. Our EFA staff will confidentially guide you through the process and explain your options. We know that every situation is unique, and we strive to provide the support that fits your needs.


Questions or need support?

To determine your eligibility for our emergency assistance programs, please call us at 503.581.5535 and press option 3. Our team is ready to conduct a screening to assess your needs and provide the support necessary to navigate through difficult circumstances.

While we strive to help as many individuals as possible, emergency assistance is subject to funding, resources and eligibility requirements.