Answer the Call
We’re looking for Crisis Intervention Specialists in Salem, Oregon.
Work within a supportive, integrated care team. Get competitive benefits and a mission-driven culture.
About the Role
Northwest Human Services (NWHS) is seeking compassionate and dedicated individuals to join our Crisis & Information Hotline Team. This vital role within our 24/7 program offers immediate crisis intervention, resources, and support to individuals in urgent need. If you’re passionate about mental health, excel in fast-paced environments, and are eager to make a meaningful difference in your community, this position may be a perfect fit for you.
As a Crisis Intervention Specialist, you provide immediate emotional support to people experiencing distress, suicidal thoughts, or looking for mental health resources. You conduct risk assessments, offer brief counseling over the phone, create safety plans, and connect clients to appropriate services. This role supports all 988 calls in Marion and Polk counties and serves as after-hours crisis support for various community partners. Specialists also offer follow-up care and advocacy based on each client’s needs. Candidates must be eligible to obtain/maintain a QMHA-R level certification.
Open Positions
Life in Salem, Oregon
Salem is a place of creative energy and is home to one of Oregon’s biggest art fairs and festivals each summer. Come enjoy First Wednesdays in our bustling downtown, events which always attract featured artists and musicians. The City is also home to theaters and art galleries which present regionally recognized artists throughout the year. We invite you to learn more about and fall in love with the wonders of Oregon and other local treasures.
A quick jaunt to the mountains for some skiing, hiking, and relaxing in the lodge? Yes. A scenic drive to the coast where you can feel sand under your toes and the spray of the salty sea on your face? Yes. In the mood for a peaceful hike, surrounded by lush greenery, with the sound of waterfalls cascading softly in the background? Yes! Maybe you’re in the mood for shopping. From upscale boutiques to an eclectic assortment of consignment shops to vast sprawling multi-level shopping and outlet malls, those new threads are at your fingertips. YES! And after your days of adventure, why not enjoy one of the many local eateries featuring organic, locally grown and sourced culinary delights? YES!!
Life in Salem, Oregon provides all that and more! Salem is located in the heart of the Willamette Valley and is the cultural center for the region. The third largest city in Oregon, Salem is a unique city that values its history. Salem offers it’s residents an abundance of entertainment, shopping, culture, casual and fine dining, many weekends worth of wineries and breweries to tour, as well as plenty of opportunities to explore nature.
Ready to Join Us?
We’d love to hear from you. Applying takes just a few minutes.